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There are many items we could cover in profiling customers such as: industry, size of the company, national or international business, employees, capital, hierarchies, etc. Today I will focus on the individuals. This is because everything comes down to one-on-one communication. Years ago, it did not matter...

Corporate Leadership Trainer Beate Nimsky, 66, has no problem presenting in front of 500+ people. She is a gun for hire, utilized by Ericsson, Europcar, Bosch, Siemens and Georg Fischer Automotive and other companies wanting to positively influence their mindset and culture. As a child, however,...

6 Tips that Will Change Everything The work environment is changing. Suddenly different attributes are requested for on demand creativity and lateral thinking. But our educational and training system rewards the one who adheres the regulations and not the one who is brave enough to dare...

Most salespeople still believe that the process of selling comes down closing with people. They often attempt to push customers into making decisions that they are not totally comfortable with, in order to create the sale. These techniques may have been effective in the past...